Öz
When the daily life choices, can be carried out over the internet as the common area of the new media, are diversified, the users of internet are also become varied independent of barriers such as internet usage age, education-income level and the number of users are increasing day by day. Individuals over the age of 60, who are among the risk groups most affected by the Covid-19 outbreak, have to eliminate many basic needs at home during the pandemic process. In this study, the interface design features of mobile applications aimed at individuals over 60 years-old or with the features that can be used by them, was examined through the researches in the literature. As a result of the review, it was observed that elderly users use mobile applications primarily for security, emergencies, information and communication. Since they have different mental and physical problems compared to young users, it was observed that they have various usage difficulties and should be supported in mobile technologies. Supporting users over the age of 60 with the right mobile interfaces and design solutions in line with their physical and mental needs has made it easier for older users to use mobile technology and contribute to improving their quality of life.
Anahtar Kelimeler
Elderly Mobile application usage Interface Design User Experience After Pandemic
Kaynakça
- 1. Baranseli, E., Kaya, S., Şen, M. (2018). 60 Yaş üstü sosyal medya kullanıcılarının kullanıcı arayüzü deneyimlerinin incelenmesine yönelik bir araştırma çalışması.Sanat ve Tasarım Dergisi, 8 (2), 226-249.
- 2. CDC Response Team (2020). Severe outcomes among patients with coronavirus disease 2019 (COVID-19)—United States, February 12–March 16, 2020. MMWR Morb Mortal Wkly Rep, 69(12), 343-346.
- 3. Chadwick-Dias, A., Mcnulty M. Tullis T. (2002). Web Usability and Age: How Design Changes Can Improve Performance, ACM SIGCAPH Computers and the Physically Handicapped, p.30-42 4. Chou, W. H., Lai, Y. T., & Liu, K. H. (2013). User requirements of social media for the elderly: a case study in Taiwan. Behaviour & Information Technology, 32(9), 920-937.
- 5. Cohen, L., Manion, L., & Morrison, K. (2007). Research methods in education (6th ed.). New York, NY: Routledge.
- 6. Çalık, M. ve Sözbilir, M. (2014). İçerik analizinin parametreleri. Eğitim ve Bilim, 39(174), 33-38
- 7. Diaz Bossini, J. M. ve Moreno, J. (2014)., Accesibility to mobile interfaces for older people, Procedia Computer Science 27 (2014) ss.57–66
- 8. Falkingham, L. T. ve Reeves, R. (1998). Context analysis a technique for analysing research in a field, applied to literature on the management of R & D at the section level. Scientometrics, 42(2), 97-120.
- 9. Ferguson, N., Laydon, D., Nedjati-Gilani, G., Imai, N., Ainslie, K., Baguelin, M. ve ark. (2020). Report 9: Impact of non-pharmaceutical interventions (NPIs) to reduce COVID19 mortality and healthcare demand. Imperial College London, 10, 77482.
- 10. Goodman, J., Brewster, S. ve Gray, P. (2004). Older People, Mobile Devices and Navigation, Glasgow Interactive System Group, Department of Computing Science University of Glasgow
- 11. Husain, W., Shahiri, M. A. ve Ibrahim, W. A. (2015). User Interface Design for Elderly Mobile Assistive Systems, Information Systems International Conferance (ISICO)
- 12. Kalimullah, K. ve Sushmitha, D. (2017). Influence of Design Elements in Mobile Applications on User Experience of Elderly People, Procedia Computer Science Volume 113, ss. 352-359
- 13. Leung, R., Findlater, L. McGrenere, J., Graf, P., ve Yang, J. (2010). Multi-Layered Interfaces to Improve Older Adults’ Initial Learnability of Mobile Applications, ACM Transactions on Accessible Computing
- 14. Nguyen T, Irizarry C, Garrett R et al., Access to mobile communications by older people, Australasian Journal on Ageing, Vol 34 No 2 June 2015, E7–E1. DOI: 10.1111/ajag.12149
- 15. Rosales, A., & Fernández-Ardèvol, M. (2016). Beyond WhatsApp: Older people and smartphones. Romanian Journal of Communication and Public Relations, 18(1), 27-47.
- 16. Ruzic, L., Harrington N. C., Sanford A. J. (2017). Design and Evaluation of Mobile Interfaces for an Aging Population, The Tenth International Conference on Advances in Computer-Human Interaction. P.306-309
- 17. Yıldırım, A. ve Şimşek, H. (2011). Sosyal bilimlerde nitel araştırma yöntemleri. Ankara: Seçkin Yayıncılık.
- 18. Zajicek, M, (2001). Interface Desing for Older Adults, WUAUC'01: Proceedings of the 2001 EC/NSF workshop on Universal accessibility of ubiquitous computing: providing for the elderly May 2001 s.60–65 https://doi.org/10.1145/564526.564543 İnternet Kaynakları Url-1 https://tr.euronews.com/2020/05/04/dunyada-covid-19-salg-n-n-ilk-100-gununde-yasananlar-ilk-nerede-ortaya-c-kt-nas-l-yay-ld (30.07.2020)
- Url-2 https://www.who.int/news-room/feature-stories/detail/who-delivers-advice-and-support-for-older-people-during-covid-19 (30.07.2020)
- Url-3 https://www.icisleri.gov.tr/65-yas-ve-ustu-ile-kronik-rahatsizligi-olanlara-sokaga-cikma-yasagi-genelgesi(30.07.2020)
- Url-4 https://www.icisleri.gov.tr/81-il-valiligine-18-yas-alti-ile-65-yas-ve-uzeri-kisilerin-sokaga-cikma-kisitlamasi-genelgesi (30.07.2020)
- Url-5 https://play.google.com/store/apps/details?id=name.kunes.android.launcher.demo&hl=tr (03.08.2020)
Öz
Yeni medyanın yaygın alanı internet üzerinden gerçekleştirilebilen gündelik yaşam işleri çeşitlendikçe, internet kullanıcıları da yaş, eğitim, gelir seviyesi gibi bariyerlerden bağımsız olarak çeşitlenmiş olup kullanıcı sayısı gün geçtikçe artmaktadır. Covid-19 salgınından en fazla etkilenen risk gruplarından olan 60 yaş üstü bireyler pandemi sürecinde birçok temel ihtiyacını evlerinden çıkmadan gidermek zorunda kalmışlardır. Bu çalışmada 60 yaş üstü bireylere yönelik veya onların kullanabileceği özelliklere sahip olan mobil uygulamaların arayüz tasarım özellikleri literatüre geçen araştırmalar üzerinden incelenmiştir. İnceleme sonucunda 60 yaş üstü kullanıcıların mobil uygulamaları güvenlik, acil durumlar, bilgi alma ve iletişim öncelikli kullandıkları görülmektedir. Genç kullanıcılara göre daha farklı zihinsel ve bedensel sıkıntılara sahip olmaları nedeniyle mobil teknolojiler konusunda da çeşitli kullanım güçlükleri yaşadıkları ve desteklenmeleri gerektiği görülmüştür. 60 yaş üstü kullanıcıların fiziksel ve zihinsel gereksinimleri doğrultusunda doğru mobil arayüzlerle ve tasarım çözümleri ile desteklenmesi, yaşlı kullanıcıların mobil teknolojiyi kullanımlarını kolaylaştırarak hayat kalitelerini arttırmada katkı sağlamıştır.
Anahtar Kelimeler
60 yaş üstü Mobil uygulama kullanımı Arayüz tasarımı Kullanıcı Deneyimi Pandemi Sonrası
Kaynakça
- 1. Baranseli, E., Kaya, S., Şen, M. (2018). 60 Yaş üstü sosyal medya kullanıcılarının kullanıcı arayüzü deneyimlerinin incelenmesine yönelik bir araştırma çalışması.Sanat ve Tasarım Dergisi, 8 (2), 226-249.
- 2. CDC Response Team (2020). Severe outcomes among patients with coronavirus disease 2019 (COVID-19)—United States, February 12–March 16, 2020. MMWR Morb Mortal Wkly Rep, 69(12), 343-346.
- 3. Chadwick-Dias, A., Mcnulty M. Tullis T. (2002). Web Usability and Age: How Design Changes Can Improve Performance, ACM SIGCAPH Computers and the Physically Handicapped, p.30-42 4. Chou, W. H., Lai, Y. T., & Liu, K. H. (2013). User requirements of social media for the elderly: a case study in Taiwan. Behaviour & Information Technology, 32(9), 920-937.
- 5. Cohen, L., Manion, L., & Morrison, K. (2007). Research methods in education (6th ed.). New York, NY: Routledge.
- 6. Çalık, M. ve Sözbilir, M. (2014). İçerik analizinin parametreleri. Eğitim ve Bilim, 39(174), 33-38
- 7. Diaz Bossini, J. M. ve Moreno, J. (2014)., Accesibility to mobile interfaces for older people, Procedia Computer Science 27 (2014) ss.57–66
- 8. Falkingham, L. T. ve Reeves, R. (1998). Context analysis a technique for analysing research in a field, applied to literature on the management of R & D at the section level. Scientometrics, 42(2), 97-120.
- 9. Ferguson, N., Laydon, D., Nedjati-Gilani, G., Imai, N., Ainslie, K., Baguelin, M. ve ark. (2020). Report 9: Impact of non-pharmaceutical interventions (NPIs) to reduce COVID19 mortality and healthcare demand. Imperial College London, 10, 77482.
- 10. Goodman, J., Brewster, S. ve Gray, P. (2004). Older People, Mobile Devices and Navigation, Glasgow Interactive System Group, Department of Computing Science University of Glasgow
- 11. Husain, W., Shahiri, M. A. ve Ibrahim, W. A. (2015). User Interface Design for Elderly Mobile Assistive Systems, Information Systems International Conferance (ISICO)
- 12. Kalimullah, K. ve Sushmitha, D. (2017). Influence of Design Elements in Mobile Applications on User Experience of Elderly People, Procedia Computer Science Volume 113, ss. 352-359
- 13. Leung, R., Findlater, L. McGrenere, J., Graf, P., ve Yang, J. (2010). Multi-Layered Interfaces to Improve Older Adults’ Initial Learnability of Mobile Applications, ACM Transactions on Accessible Computing
- 14. Nguyen T, Irizarry C, Garrett R et al., Access to mobile communications by older people, Australasian Journal on Ageing, Vol 34 No 2 June 2015, E7–E1. DOI: 10.1111/ajag.12149
- 15. Rosales, A., & Fernández-Ardèvol, M. (2016). Beyond WhatsApp: Older people and smartphones. Romanian Journal of Communication and Public Relations, 18(1), 27-47.
- 16. Ruzic, L., Harrington N. C., Sanford A. J. (2017). Design and Evaluation of Mobile Interfaces for an Aging Population, The Tenth International Conference on Advances in Computer-Human Interaction. P.306-309
- 17. Yıldırım, A. ve Şimşek, H. (2011). Sosyal bilimlerde nitel araştırma yöntemleri. Ankara: Seçkin Yayıncılık.
- 18. Zajicek, M, (2001). Interface Desing for Older Adults, WUAUC'01: Proceedings of the 2001 EC/NSF workshop on Universal accessibility of ubiquitous computing: providing for the elderly May 2001 s.60–65 https://doi.org/10.1145/564526.564543 İnternet Kaynakları Url-1 https://tr.euronews.com/2020/05/04/dunyada-covid-19-salg-n-n-ilk-100-gununde-yasananlar-ilk-nerede-ortaya-c-kt-nas-l-yay-ld (30.07.2020)
- Url-2 https://www.who.int/news-room/feature-stories/detail/who-delivers-advice-and-support-for-older-people-during-covid-19 (30.07.2020)
- Url-3 https://www.icisleri.gov.tr/65-yas-ve-ustu-ile-kronik-rahatsizligi-olanlara-sokaga-cikma-yasagi-genelgesi(30.07.2020)
- Url-4 https://www.icisleri.gov.tr/81-il-valiligine-18-yas-alti-ile-65-yas-ve-uzeri-kisilerin-sokaga-cikma-kisitlamasi-genelgesi (30.07.2020)
- Url-5 https://play.google.com/store/apps/details?id=name.kunes.android.launcher.demo&hl=tr (03.08.2020)
Ayrıntılar
| Birincil Dil | Türkçe |
|---|---|
| Bölüm | Araştırma Makalesi |
| Yazarlar | |
| Yayımlanma Tarihi | 28 Aralık 2020 |
| Gönderilme Tarihi | 6 Ağustos 2020 |
| Yayımlandığı Sayı | Yıl 2020Cilt: 3 Sayı: 2 |
